I am live blogging so please be patient with typos, etc. Thanks – maumi
Keynote – Kipp Colvin, AVP for Student Activities at Stevenson University
Shout out to Kathy Wilt
Re-Thinking Support Staff in Student Affairs – Will you leave today thinking of your job differently?
We are educating people – policies / procedures / resources – educating a colleague about a situation – educating your supervisor about a situation
Everything I have learned about from teaching 3 year olds dance – Be Prepared (ABCDEFG): Flexibility is the key – Ability to adapt and making the best of a difficult situation
Tip #1 – When you are asked to do a project or complete something and you know there is a time crunch – ask for choices: – giving choices gives options to do your job – When do we have to have this done / when can I get the information that I need – when people are asking for: ask them for choices and puts responsibility on that person
What is the VP going to ask? Be friends with that Admin Asst.
Lead with Authenticity – dependable, reliable, ethical – you are the reflection of your boss – Sometimes you’ve got to take one for the team – be the person, it makes your job a lot easier
Who else do we support? Students, co-workers, other offices – be authentic with a phone call / with an email – don’t BS – always be authentic / honest
Asking the Question:
- What do you expect of me?
- What is your role?
- Salary – Have you asked the question?
You’ve Got to “pet ‘em” – de-escalate the situation
Be In The Moment – Give that person your attention