**** REMEMBER – this is my opinion / I am typing as I listen so please ignore typos (autocorrect) / spelling errors / grammar! And this was a VERY fast presentation
rcurtin@microsoft.com – 781-929-8867
Rob Curtin, Microsoft – Chief Applications Officer
Student Success: Does anything Else Matter
- Why Microsoft – Today’s Session
- The American Imperative
- Consumer Impact on Education
- A look Outside
- Driving Change
- Start the dialogue
- The pressures that are starting change – change is uncomfortable
- The American Imperative
- Using KINECT to teach – alphabet fitness to teach by MAKING the shapes
- Change is Upon education – K-12 has had to make some of those changes but higher ed has to catch up
- In the past 10 years it was about putting IN the “stuff”
- We try to emulate the “higher” experience
- Education = Opportunity – “Education Pays” statistics “those people without an education do not have a labor job coming back for them”
- “The best use of technology is when it makes the human process more precious.”
- There is a new learning Model now – students now are looking to Learn from different ways – Focus on the PERSON
- Education Market forces and technology trends
- Accountability / Student Success / Economy / Consumer Devices / Demographics / Cloud Technology
- Sub-prime Student Loan crisis: over $1 TRILLION – higher than Credit Card dept / Auto Loan Dept and 15% of Americans have student loans
- Affordability and student debt – This is a consumer protection issue – the for-profits are actually good and they have quality processes – many of the Leading institutions are the worst “teaching” places
- Federal Aid Relief Act – current “noise” being made on capital hill – “Enrollment in this program is likely to burden you with debt that a career in this field can not support” WARNING MESSAGE – Construction Protection in Higher Education
- Already hit by the Gainful employment requirements: Must be “informed” – an Institutions “nutrition label”
- Higher Education: The Advantage of the Elite – I am going to work with the brightest and the best based on the BRAND (there is no actual proof that a “Harvard” is a better TEACHING institution – grad students are teaching… Professors are writing and publishing)
- Learn from Domino’s – they know where they live in the food chain – Americanized Italian food business – core business: “Dominos Delivers” – Check out the Domino’s Tracker: (my kids order pizza JUST to watch the tracker) … a Real Time – run in the CLOUD – Have more info on how my Pizza is doing in the oven then how I am doing getting toward my degree
- The Innovative University / Disrupting Class (Clayton M. Christensen) –
- Key Themes for Education Disruptions
- student centered learning
- Personalization
- adaptive learning methods
- Disruptions occur with those whose alternative is nothing
- alternative languages
- credit recover
- home tutorials / home school
- after school / community programs
- The Innovators Dilema
- Key Themes for Education Disruptions
- The Best free way to manage college – myEDU – may or may not make it – they went and got all the data that they could from public institutions – students can go and look at the Core data that students want to see – qualitative reviews of professors – they also have tools – student centric degree planner that looks at multiple institutions to help
- 60% of the students want to move around – what if we made it easy for them to come and go – would that be a better engagement model then trying to KEEP them
- KhanAcademy – they don’t have assessment / credits / degrees – will some institutions let students utilize those external sites
- Taking the mechanics of gaming / engagement model – badges, stuff for their avatar, points & awards – loyalty programs
- What makes Angry Birds addicting – the desire to have 3-stars on Every level
- Gameful Research – how does that work for student engagement
- RIT – intrinsic motivation – turned the Education project is an ACHIEVEMENT – supporting Rochester IT –
- Earn points and reputation
- Get points for what you do
- collaboration with others
- tracking
- Student information LIVES in the Institution
- HealthVault – far less information than you have health records – What about an EduVAULT ? Looking for partners to help create an eco system that allows that students information like the Rainbow Button would be for Health Information – creating a way for students to manage their information that is still “owned” by their institution – all the multiple records would combine – issue: what about Accounting tools, there are requirements and policies
- RIT – intrinsic motivation – turned the Education project is an ACHIEVEMENT – supporting Rochester IT –
- Selling Newspapers or Fortune Telling – 50% of higher education CIOs will lose their jobs for failing to balance customer efficiency with organizational efficiency. … Needs to be about the Person – IT Leaders should adopt a strategy to become user device agnostic. – Abandon notions that hardware vendors will develop and market devices to your specifications. They will NOT.
- The Changing Role of IT
- get out of the “stuff business” – embrace devices as a force multiplier – empowered end Users (Move from managing things to empowering users) – Accelerate collaboration via holistic identity and data protection model
- From Managing Things to Empowers Users – there are things you OWN: User Affinity / Contextural Delivery – User Centric Management-Key to adapting to Consumerization of IT .. Strategic IT shirts of the “I”
- Student360 –
- Student Success / Effective Institutions / (something I can’t read because of the color) / Holistic approach: People / Process / Technology
- Make information Portable / Accountability / Engagement