#DUGConf Closing Presentation: Victoria Labalme

Starting out with the Video of the past few days – very nice to see the highlights and the smiling faces – obviously a very good day!!! 

(personal notes)

Quotes from the video

• important to learn about some of the Datatel partners
• amazing the similar experiences
• can justify next year if we come back with some new solution

(Definitely a much smaller room)

DUG Board President – Christine Kurth, Franklin University

Highlights of the past three days

• next year let’s see the jugglers juggle the Unicorn
• did you like the Skit at the luncheon?
• Talking about how to take the next step and becoming a Leader in DUG – Imagine your future in the Users Group 
• JIB JAB with the New Board
• the point for the conference is to INSPIRE – Ideas:

• meeting to remember what you learned
• Lunch & Learn session
• show people at your institution the conference site – how to download the conference materials
• be the inspiration for others at our Institution

Prizes (THERE are Prizes???)

• iPad & XBox – (I don’t think I filled out Any of those things… Oh Well)
• Complete your session and conference evaluations

CLOSING Presentation: (note – this was a really good presentation and I know that I did NOT do it justice!!)

• What unexpected item is going to land on your desk (please don’t ask)
• people are bragging about how busy they are – people like to call themselves crazy – people compete over who sleeps the least – tell people that you haven’t slept since you were six
• What are we running to and running from and why – Thurber quote
• What can we do and our service do to get people Off the conveyor belt 
• Bob Dylan: The purpose of Art is to Stop Time – challenge: how can we turn our business into ART to stop time
• three ways to harness our talent – image of a prism: as light goes through the prism it shows the full spectrum

• how we look

• what you are looking for you will see – the eye is a receiving device
• what’s already here that we are missing
• what is it about yourself … what color or talent that people don’t know about you?  
• sharing a color / talent: examples – one of 8 children / lived in Afrika – just share something simple – There is always laughter in this exercise – people don’t want to just known for being their job but they want you to know more “velcro communication” – people like it when you know who they are – have a whole new relationship “what is it about you or your business/industry that most people don’t know OR what is the misconception that most people have about you or your company” –
• how do we look at ourselves in a new way – we all think that there is an element that is just Wrong… we all feel that way – we hold this shroud about us – how do you take the color you think is wrong and make it an asset? – (this is about spin) – take the liability and make it an asset  …no longer “I’m sorry I’m not married … I skipped my first Divorce”
• The Through line: the characters Mission – What Drives You?  The Through line is taking the prism of color to produce a pure result
• When we go back with all these ideas – remind people of the Through Line: what is the goal / driving force for what we do – how do we harness for that pure result

how we listen

• Listening is something that no man has ever done wrong – no man has ever listened himself out of a job
• 87% in business rank listening as an important 
• three types

• not listening – cut people off
• Pouncing idea / thought forming – we’re not listening because we are waiting to talk – Pouncing
• Listening – the person will share and keep talking until they share some bit of who they are or information – reveal that unexpected thing

How to deal with interrupting

• Apologize in advance – diffuse the potential upset
• Apologize for interrupting – please continue
• Acknowledge what they were saying but segway … comedians do it very easily – someone is on topic A but you need to get to topic B – make the person know that you heard them

how we love

• What do YOU love doing?  What is your passion – “what RAZZS your Berry?”
• Take your passion into your work – you Brand your work 
• This is who I am and here are some examples
• Knew a teacher who was into comedy – he opened his class every day with a Top 10 List
• Why aren’t the things that you Love in your Place at work??  PIXAR gives each staff member a BUDGET to decorate their Office (how Super Cool is that????)  Bring your passion into work because it lights you up and lights up others
• What distinguishes you from the Masses
• Rolo May: the opposite of courage is not cowardice – it is conformity 
• How do I bring Innovation – my unique vision – that is each person’s Talent

Challenge

• take your unique idea and bring it back
• the staging makes a difference – where are you having these dieas
• Created mini-books – key themes in a tiny little book
• What’s your unusual idea?  How do you build support for that?  How do you build community
• Best way is to remember the Through Line
• If you engage your passion you will light a fire
• We can be fully awake wherever we are and stop time for other people by engaging our gifts
• Don’t compete and give them your full attention and listen
• E Pluribus Unum – every dollar has a pyramid (prism)
• Stop – Breath – Remember the 3 pieces
• Landmark success comes from embracing your talents